Common Questions
What currency are available?
Juven currently facilitates selling tickets and memberships in Chinese Yuan (CNY), Hong Kong Dollars (HKD), Singaporean Dollars (SGD), US Dollars (USD), and Candian Dollars (CAD). We will be adding more currencies going forward.
Do I need to create my own Stripe account in order to accept payments?
Yes, after you register your Juven account, you can create your own Stripe account and connect it instantly to your Juven organization under: Settings > Stripe account.
What credit cards are accepted?
We currently accept Visa, American Express and MasterCard.
Will Juven work in my country?
Juven works in every country that Stripe is available, you will need to ensure your country supports Stripe. You can check if your country is available here:
https://stripe.com/globalWhat is a Stripe transaction fee?
Based on your country (the country when you register your Stripe account and the country of your connected back account) Stripe will charge a small fee, you may check how much Stripe charges for your country here:
https://stripe.com/pricingHow long would it take before I'm able receive payments on Juven?
Typically you will be able to register your business on Stripe and get your account fully setup to accept payments on Juven within 1 day.